Shipping policy

Shipping Policy

At Nakkd, we are committed to delivering your skincare products quickly and safely. Our shipping policy outlines the details of processing times, shipping methods, costs, and other relevant information to ensure a smooth delivery experience.

Processing Time

  • Orders are processed within 1-3 business days after purchase.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • During high demand periods (e.g., promotions or holidays), processing times may be extended.

Shipping Methods & Delivery Times

  • Standard Shipping (Domestic): 3-7 business days

  • Expedited Shipping: 2-3 business days

  • Overnight Shipping: 1 business day (if ordered before 12 PM MST)

  • International Shipping: Delivery times vary by destination, typically 7-21 business days.

Shipping Costs

  • Standard Shipping: Flat rate or free on orders over $75.

  • Expedited & Overnight Shipping: Calculated at checkout based on weight and destination.

  • International Shipping: Calculated at checkout, with duties and taxes paid by the customer.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

  • You can track your package through the carrier’s website.

International Shipping & Duties

  • We currently ship to select international locations.

  • Customers are responsible for any customs duties, taxes, or fees imposed by their country.

  • Nakkd is not responsible for delays caused by customs clearance.

Lost or Delayed Shipments

  • If your package is lost or delayed beyond the estimated timeframe, please contact us at support@nakkd.co.

  • We will work with the carrier to resolve the issue.

Order Modifications & Cancellations

  • Orders can be modified or canceled within 12 hours of placement.

  • Once an order is processed, modifications or cancellations are not possible.

Incorrect Address

  • Ensure your shipping address is accurate. Nakkd is not responsible for packages delivered to incorrect or incomplete addresses.

  • If a package is returned due to an incorrect address, the customer is responsible for additional shipping fees.

Contact Us

For questions or concerns about your order or shipping, please contact us at: